Receptionist - ONC

Sea Mar Community Health Centers•Tumwater, WA

2d•$21

About The Position

The Receptionist is responsible for greeting and providing guidance to all visitors and callers to the facility and providing administrative clerical support as needed. As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally-aware services. Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an excellent client experience by: Understanding and empathizing with client needs Surpassing client expectations Demonstrating a high level of integrity Exhibiting compassion and commitment Advocating for social justice Taking pride in individual work as well as that of the team Continually learning to stay current with industry standards, best practices and technology As a Sea Mar employee, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily.

Requirements

This person must sign an oath of permanent confidentiality covering all patient related information.
This person must comply with all ethical standards of Sea Mar.
This person must complete an annual competency test as a receptionist.
The person in this position shall have no history or evidence of alcohol or other drug misuse for a period of three (3) years immediately prior to the date of employment at the facility, and no misuse of alcohol or other drugs while employed at this center.
Good communication (written and verbal) and organizational skills.
Sensitive to client needs (Mental Health/Substance Abuse).
Bilingual Spanish/English, with demonstrated writing and speaking fluency.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
High school education required.
Must take and pass an annual TB test.
Annual influenza vaccine required. Only exception is for employees with a medical or religious exemption approved by Administration. Employees with an approved medical or religious exemption must wear mask at all times during the flu season.

Nice To Haves

Word processing and spreadsheet experience desired.
Customer Service/General Front Desk training is preferred.

Responsibilities

Responds to telephone calls professionally by directing callers to appropriate staff members or by taking written messages. Responds to visitors politely and professionally by directing callers to appropriate staff members and /or locations.
Handles all oral and written tasks in fluent English or fluent Spanish, as appropriate to individual tasks.
Within the constraints of the regular influx of telephone and in-person contacts, provides helpful, efficient clerical support to administrative personnel, including typing word processing and spreadsheets.
Receives incoming mail. Per current procedure, stamps exterior of all incoming mail. For specified types of mail, including all accounts payable, opens then stamps incoming mail. Weighs and places correct postage on outgoing business mail.
Assist with receiving deliveries of supplies.
Other duties assigned by supervisor.