Receptionist

Bowery Residents' Committee•New York, NY

18h

About The Position

Join BRC and help create a welcoming, and mission-driven environment for staff, visitors, donors, and community partners. As a Receptionist, you’ll serve as the first point of contact at our administrative offices - supporting daily operations, executive leadership and administrative staff.

Requirements

A professional with at least two years of clerical, administrative, or front desk experience.
High School Diploma or GED required; college degree preferred
Someone comfortable interacting with senior leadership and diverse stakeholders
A strong communicator with excellent phone etiquette and the ability to manage high call volume calmly and efficiently
Detail-oriented, discreet, and able to maintain confidentiality
Proficient in Microsoft Office and standard office systems

Responsibilities

Greet, announce, and screen visitors; coordinate with building lobby/security
Manage a high volume of incoming calls; screen, prioritize, and route inquiries
Handle incoming and outgoing mail, packages, and deliveries with accuracy and timeliness
Sort the mail for both employees and clients.
Employees mail to be sorted by department
Client mail requires using client data base to confirm program location and sorting accordingly
Maintain office security protocols, including visitor procedures and magnetic door monitoring
Monitor common areas and shared office equipment; coordinate cleaning, maintenance, and supply replenishment as needed
Provide courteous, empathetic assistance to callers and visitors while maintaining professionalism
Related duties as assigned