Receptionist

Jenkins Hyundai of Jacksonville • Jacksonville, FL

8d

About The Position

Job Summary: The Receptionist is responsible to receive customers with a friendly greeting and warm smile. The Receptionist's role is to provide a pleasant and welcoming first impression for our valued clientele. Acting as the front line point-of-contact for the overall dealership, the Receptionist sets the tone by being an outstanding listener and information source. He/She will know all points-of-contact and of every department within the dealership in order to promptly address the customer's inquiry. In addition to receiving and managing inquiries, the Receptionist performs telephone switchboard and call routing tasks and administrative duties. This is a PART-TIME position. Monday and Tuesday 8 AM-4 PM, and Friday 4 PM-9 PM. The ideal Dealership Receptionist candidate has a working knowledge of the automotive industry, strong administrative and organizational skills, previous telephones switchboard experience and exceptional interpersonal skills. Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) Duties & Responsibilities: The following is a representative list of the duties and responsibilities associated with this position:

Requirements

• working knowledge of the automotive industry
• strong administrative and organizational skills
• previous telephones switchboard experience
• exceptional interpersonal skills

Responsibilities

• Manages inbound switch board telephonic inquiries and routes calls accordingly
• Meets and greets all clientele in a warm, sincere, and helpful manner (Take out service)
• Routes customers to the appropriate department or point-of-contact within the dealership
• Coordinates questions and issues with appropriate department personnel
• Assists with problem resolution as required
• Provides administrative back-up to various dealership departments as needed
• Handles multiple tasks concurrently with frequent interruptions
• Adhere to all company policies, procedures and safety standards
• Perform other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed