Receptionist

Mfinite Consulting•Maryland, MD

35d

About The Position

The Receptionist serves as the first point of contact for visitors, clients, and staff, providing professional and courteous front-desk support. This role ensures smooth office operations by managing incoming calls, scheduling appointments, handling correspondence, and maintaining a welcoming and organized reception area. The Receptionist supports administrative staff and contributes to the overall efficiency of office functions.

Requirements

Proven experience in a receptionist, administrative assistant, or front-desk role.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Professional and courteous demeanor with a strong customer service orientation.
Proficiency with office software, including Microsoft Office Suite (Word, Excel, Outlook).
Ability to manage multiple tasks and prioritize responsibilities effectively.
Basic knowledge of office equipment, such as phone systems, copiers, and printers.
Ability to maintain confidentiality and handle sensitive information appropriately.
Team player with the ability to interact effectively with staff, clients, and visitors.

Responsibilities

Greet and welcome visitors, clients, and staff in a professional and courteous manner.
Answer, screen, and route incoming phone calls, taking messages as needed.
Manage appointment scheduling, conference room bookings, and visitor check-ins.
Handle incoming and outgoing mail, packages, and deliveries.
Maintain a clean, organized, and welcoming reception area.
Assist with clerical tasks such as data entry, filing, scanning, and photocopying.
Prepare and distribute internal and external correspondence, including memos, letters, and emails.
Support administrative staff with special projects, event coordination, and office communications.
Maintain office supply inventory and place orders as needed.
Ensure compliance with office policies, confidentiality standards, and safety procedures.
Provide general administrative support to multiple departments as required.