Receptionist

Villa Court Assisted Living and Memory Care • Las Vegas, NV

1d

About The Position

Villa Court is currently seeking a Receptionist to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community. We are guided by our CAPLICO Core Values: Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer Second (Employee First!) Ownership If these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply. About the Opportunity Ensure guests/visitors abide by existing rules and refuse admission to persons as directed. Answer telephone, determine nature of call and direct caller to appropriate individual or department. Operate paging/telephone system as required. Greet visitors. Direct to appropriate office and/or resident room. Critical Success Factors Exhibits a positive customer service attitude as demonstrated by being approachable, friendly, and willing to assist others. Must be adaptable and flexible in response to changing resident needs. Respects residents’ rights. Displays personal initiative to complete work without constant supervision. Demonstrates reliable work attendance and consistent completion of job duties. Addresses work-related problems with the proper individuals. Communicates resident concerns to management in a timely manner. Maintains confidentiality of both resident and staff information. Must present with a neat, clean appearance.

Requirements

• One to three months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Ensure guests/visitors abide by existing rules and refuse admission to persons as directed.
• Answer telephone, determine nature of call and direct caller to appropriate individual or department.
• Operate paging/telephone system as required.
• Greet visitors.
• Direct to appropriate office and/or resident room.
• Exhibits a positive customer service attitude as demonstrated by being approachable, friendly, and willing to assist others.
• Must be adaptable and flexible in response to changing resident needs.
• Respects residents’ rights.
• Displays personal initiative to complete work without constant supervision.
• Demonstrates reliable work attendance and consistent completion of job duties.
• Addresses work-related problems with the proper individuals.
• Communicates resident concerns to management in a timely manner.
• Maintains confidentiality of both resident and staff information.
• Must present with a neat, clean appearance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees