Receptionist

Neuropsychiatric Hospitals•Kalamazoo, MI

3d•Onsite

About The Position

Kalamazoo Behavioral Health Hospital is looking for a Full Time Receptionist to support our patient care team at our hospital in Kalamazoo, Michigan. The number one priority for all staff is clinical excellence with exceptional compliance performance.

Requirements

Education: High School Diploma or GED required. Two years of work-related experience may be considered in lieu of a diploma if the experience is directly related to the role, though a diploma is preferred for handling sensitive information and interacting with patients in a healthcare setting.
Experience: 1 year minimum of prior administrative or medical office experience highly preferred, including hospital registration and insurance experience. Clerical and switchboard experience preferred. Familiarity with handling front-office responsibilities and documentation is preferred.
Basic Life Support (BLS) and Handle with Care (HWC) required and to be obtained during orientation.
Demonstrable customer service and communication skills

Responsibilities

Gathers registration information and registers all patients coming into the hospital.
Relays incoming and outgoing telephone calls, and operates public address or paging system as requested.
Greets visitors and patients and gives directions as needed.
Demonstrate our values of integrity, compassion, respect, diversity, teamwork, excellence and innovation in their work activities and interactions.