Receptionist, Terra West Management Services
About The Position
Essential Functions: Answer incoming calls within a timely fashion and respond to or transfer the call as appropriate. Receive checks/money orders, log in QuickBooks, and distribute accordingly. Log incoming and outgoing packages and documents. Handle other walk-in clients as needed, payment processing, keys/fobs/remotes/parking pass workflow and tracking. Handle customer disputes Work on forwarding mail and create a COA as needed Restock and order supplies for break room and bathroom Make Popcorn on Tuesday and Thursday’s. Assist Document Management team as needed Perform all other job requests as assigned by management. Qualifications: Minimum of 6 months office experience Minimum of 6 months Customer Service experience Intermediate knowledge of MS Office products (Word, Excel, Outlook) Ability to lift 50lbs. Core Competencies: An individual should demonstrate the following competencies to perform the essential duties and responsibilities of this position: Organizing and prioritizing Strong attention to detail and accuracy Maintain confidentiality and exercise good judgment Problem-solving skills Excellent communications skills, both written and verbal
Requirements
- Minimum of 6 months office experience
- Minimum of 6 months Customer Service experience
- Intermediate knowledge of MS Office products (Word, Excel, Outlook)
- Ability to lift 50lbs
- Organizing and prioritizing
- Strong attention to detail and accuracy
- Maintain confidentiality and exercise good judgment
- Problem-solving skills
- Excellent communications skills, both written and verbal
Nice To Haves
- C3
- UManage
- Promas
- AppFolio
- QuickBooks
Responsibilities
- Answer incoming calls and respond or transfer as needed
- Receive and log checks/money orders in QuickBooks and distribute
- Log incoming and outgoing packages and documents
- Handle walk-in clients, payment processing, keys/fobs/remotes/parking pass workflow and tracking
- Handle customer disputes
- Forward mail and create COAs
- Restock and order break room and bathroom supplies
- Make Popcorn on Tuesday and Thursday’s
- Assist Document Management team as needed
- Perform other job requests as assigned by management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
