Receptionist

First American•Santa Ana, CA

1d•Onsite

About The Position

First American (NYSE: FAF), established in 1889, is a company that prioritizes its people, fostering an inclusive environment where employees are supported and empowered. The company has been recognized on the Fortune 100 Best Companies to Work For® list for eleven consecutive years and has received awards for being a best place to work for women, diversity, and LGBTQ+ employees. This position involves greeting and assisting visitors in an office environment and operating a multi-line telephone system to direct calls. It is typically an entry-level role with routine and repetitive responsibilities, offering opportunities for skill development and experience gain.

Requirements

Entry-level position
Knowledge of Microsoft Office applications
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees
Responds promptly to customer needs; responds to requests for service and assistance; meets commitments
High School diploma or equivalent

Nice To Haves

Experience dealing with the general public or office environment preferred

Responsibilities

Greets and directs visitors in office
Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel
Monitors visitor access and issues passes when required, may update appointment calendars
May order, receive and maintain office supplies and equipment
May receive, sort and route mail
May assist other employees or departments by gathering, checking, and preparing documents; maintain accounts; set-up appointments; assemble packages