Receptionist - Internal Medicine

Christie Clinic•Champaign, IL

4d•$16 - $21•Onsite

About The Position

Christie Clinic's department of Internal Medicine is seeking a full-time Receptionist from Monday-Friday 8:00am-5:00pm at the Windsor Clinic in Champaign. Duties include greeting clinic patients upon arrival, assisting with the check in process, answering incoming phone calls, scheduling appointments, and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff. Experience in a medical office setting preferred. Job Qualifications and Expectations

Requirements

High School or better.

Nice To Haves

Experience is medical office setting.

Responsibilities

Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.
Maintain provider schedules.
Keep a neat and orderly work and lobby area.
Maintain relevant office supplies for department effectiveness.
Utilize and update Internal Medicine’s waitlist to efficiently help patients with appointments.
Accept forms and other paperwork (i.e. FMLA, Disability) from patients that need to be completed.
Document and send forms onto appropriate person/department.
Maintain medication samples and prescriptions for patient pick-up and record.
Give messages, including triage, to nurses as necessary.
Access patient information from the computer as necessary.
Perform related work as required.