Receptionist - Inpatient Rehab Hospital Full-Time

Exalt Health Inpatient Rehab Hospital WildwoodWildwood, FL
Onsite

About The Position

Exalt Health is opening a brand-new Rehabilitation Hospital in Wildwood, Florida, which will provide an intensive rehabilitation program for patients with complex rehabilitative needs. Admitted patients must be able to tolerate three hours of intense rehabilitation services per day. The hospital focuses on caring for conditions such as stroke, spinal cord injury, brain injury, head trauma, medically debilitation conditions, neurological disorders, cardio-pulmonary amputations, orthopedic injuries, and multiple major traumas. The Hospital Receptionist will serve as the first point of contact, playing a vital role in creating a welcoming and positive experience for patients, visitors, and staff. The ideal candidate should possess excellent communication and interpersonal skills, a strong work ethic, and a commitment to providing exceptional customer service.

Requirements

  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Proficient in Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • Compassionate and patient-centered approach.
  • Organizes and prioritizes tasks and projects, accurately completing job responsibilities within the specified time constraints.
  • Excellent attention to detail and accuracy.
  • Analytical and problem-solving abilities.
  • Ability to work under deadlines and handle multiple tasks.
  • Speaks and communicates English effectively in verbal and written format; writes legibly.
  • Reading and comprehension at the level necessary to perform job duties appropriately.
  • Works cooperatively with co-workers and other hospital employees.
  • Functions proficiently in a Microsoft Windows environment (Outlook, Word, Excel, PowerPoint).

Nice To Haves

  • Previous experience in a receptionist or customer service role preferred.

Responsibilities

  • Greet and welcome patients, visitors, and staff in a warm and professional manner.
  • Answer and direct incoming calls efficiently and courteously.
  • Provide accurate information about the hospital and its services.
  • Assist patients with registration and check-in procedures.
  • Maintain a clean and organized reception area.
  • Manage incoming and outgoing mail and deliveries.
  • Schedule appointments and maintain calendars.
  • Perform other administrative duties as assigned.
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