Receptionist

Butler Machinery Company•Aberdeen, SD

14d•Onsite

About The Position

Do you enjoy creating a welcoming first impression and supporting a team in a fast-paced environment? Are you energized by helping customers and handling a variety of administrative and financial tasks? If so, consider joining Butler Machinery Company, a growing, family‑owned organization where teamwork and customer service come first. This position serves as the first point of contact for customers, visitors, and callers while providing administrative and customer service support across multiple departments. You’ll play a key role in daily office operations, ensuring a positive experience for both customers and teammates.

Requirements

Minimum of 1 year of relevant experience, training, and/or education
Previous experience handling multi-line phone systems
Experience with Microsoft Excel, Word, and PowerPoint
Strong attention to detail with the ability to manage multiple tasks
Excellent verbal and written communication skills
Strong customer service skills
Highly organized and dependable

Responsibilities

Answer and route incoming phone calls using a multi‑line phone system.
Greet on-site visitors, respond to general inquiries, and direct customers to appropriate team members.
Order and manage novelty items for the store, including receipting, charging, displays, and inventory checks.
Receive, sort, and distribute mail and packages.
Create, scan, and file paperwork for various departments (sales, service, parts, etc.).
Prepare daily and/or weekly cash and check deposits.
Deposit checks electronically and transport cash deposits to the bank as needed.
Enter customer payments into the system and determine account type (cash or charge).
Serve as the primary support partner for administrative and cross‑functional needs, including onboarding coordination, company events, invoice coding, and ordering office supplies.
Support company events, including United Way campaigns, customer appreciation events, company picnic, holiday celebrations, and other team activities.
Work on special projects and tasks for multiple departments as needed.
Works within and promotes the vision, mission, and values of BMC.
Performs other duties as assigned.

Benefits

10% Annual Retirement Employer Contribution, with an Additional 5% Discretionary Employer Contribution
Health Insurance – 3 plan options
Health Savings Account – Employer contribution up to $1,300/year
Dependent Care Flex Spending Account
Dental Insurance – 2 plan options
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Employer-paid Short-Term Disability Coverage – 60% of base pay/salary
Long-Term Disability Coverage
Maternity / Paternity Benefits
Holidays
Paid Time Off (PTO)
401(K) Plan
Employee Assistance Program (EAP) – including Health Coaching
SmartDollar – employer-paid financial planning program
Legal Shield/ID Shield products
Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization