Receptionist (Team Member Center)

Orlando Health•Orlando, FL

4d•Onsite

About The Position

Our Receptionist at the Team Member Center will provide assistance to guests, candidates and team members with activities, programs and services provided by Human Resources (HR). Schedule: On-site, Monday-Friday 8:30am-5:00pm Location: Team Member Center (55 W Gore St, Orlando, FL 32806)

Requirements

High School diploma or equivalent.
One (1) year experience in administrative support role.
Knowledge of Microsoft Office products is required, including intermediate to advanced Excel and Outlook skills.
Excellent communication skills.

Responsibilities

Represents the Human Resources team by greeting, welcoming and engaging with team members and visitors to represent the mission, vision and values of Orlando Health.
Represents HR through telephone and email, scheduling, answering questions, helping others to navigate and guide Orlando Health’s physical and technology-based sites.
Maintains confidentiality of team member information and files and transmits to appropriate entities.
Responds to inquiries by providing accurate information based upon knowledge of the appropriate Orlando Health policies and appropriate state and federal laws.
Assists with onboarding new hires.
Maintains accuracy of data entered into the Human Resources Information Systems (HRIS) system and ability to navigate through HRIS system to retrieve and interpret data.
Establishes and maintains team member records and files within multiple systems.
Utilizes the document management system to scan, link and access team member files.
Performs general research functions in HRIS to provide information for phone and written verifications.
Coordinate department schedules, travel, conferences and meetings.
Operate business and office machines such as copiers, scanners and other equipment.
Acts as a liaison with other departments.
Coordinates the activities and provide support to team members.
Assists with general administrative tasks in the office.
Maintains appropriate inventory levels of office supplies and forms to ensure that customer service needs are anticipated and met.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Continually seeks to improve overall function of department.
Conducts group or individual training sessions as needed.
Familiarizes customers with established human resources procedures, processes, and time frames.
Exhibits positive and tactful written and verbal communication skills.
Maintains the confidentiality of all Orlando Health information.
Knowledgeable of Human Resources guidelines, processes and policies.
Demonstrates excellent interpersonal and customer service skills when dealing with Orlando Health team members and visitors.
Attends meetings/in-services and presents information in department and other meetings as requested.
Exhibit excellent communication and organizational skills, ability to prioritize multiple assignments, adapting to changing priorities and situations, and follow through on the completion of assignments.
Assists other HR functions and the departments that she/he supports on an as needed basis.