Receptionist - GS FP 120

Good Samaritan•Vincennes, IN

About The Position

For more than 115 years, Good Samaritan has been dedicated to not only providing trusted, industry-leading health care, but to fill a vital role in southwest Indiana and southwest Illinois. Our hospital continues to adhere to the compassionate principles our facility was founded on and further our commitments to our patients, our staff, and the communities we serve. Good Samaritan is well recognized for its commitment to excellence as a 4-time designated Magnet® facility, TJC Primary Stroke Center, and a Level III Trauma Center. We would love to welcome you to our Good Samaritan family. Thank you for your interest in employment at Good Samaritan Hospital. Please provide all information requested to assure that all your qualifications are fairly considered for current or future vacancies. Your application will remain in our active files for six months. After six months, re-application is necessary. The submission of this application does not automatically result in an employment interview or job offer. EQUAL EMPLOYMENT OPPORTUNITY POLICY Good Samaritan Hospital is an equal opportunity employer. It is the policy of this facility to provide equal opportunity to persons regardless of race, religion, age, gender, disability, national origin, color, or any other classification in accordance with federal state and local statements, regulations, and ordinances.

Responsibilities

Welcomes with greeting, patients and visitors; answers or refers inquires; maintains the reception area.
Optimizes patients’ satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient’s arrival; informing provider and patients of delays.
Comforts patients by anticipating patients’ anxieties; answering patients’ questions.
Maintains patient accounts by obtaining, recording and updating personal and billing information; collects and records patient payments.
Maintains office supplies and equipment by anticipating needed supplies; placing and expediting orders; verifying receipt of ordered supplies.
Protects patients’ rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Gets and distributes incoming, outgoing and inter office mail.
Ensures availability of treatment information by filing and retrieving patient records.
Helps patients in distress by responding to emergencies.
Contributes to team effort by accomplishing related results as needed.