Receptionist

Jevs Human Services•Philadelphia, PA

51d•$17

About The Position

Under the supervision of the Director, performs the following clerical duties to include but not limited to answering the primary phone number, routing calls to appropriate person, greeting visitors, managing entering guests and customers, and providing customer service support to all JEVS employees. Support managing incoming/outgoing mail. Assist in maintaining electronic health records of participants and ensuring the participants' eligibility. Prepare JEVS invoices for transportation. Perform other clerical duties as needed. Provide customer service support to all employees as well as the agency. Process all outgoing mail and assist all staff when needed with postage and mailing information. Send prepared invoices and expense forms to CLHS Invoice email for processing. Maintain Xerox machines, shredding machines, ordering toner, clearing minor jams, and contacting service when needed. Make sure that all copiers are stocked with paper daily. Maintain all Consumer Data in Electronic Health Record and pull mailing list as needed. Check Eligibility of participants on a daily base within the CBH portal. Upload completed Recovery Plans into the CBH Portal Scan and upload all documents into Care Logic and store in appropriate locations. Assists staff in filing documentation into paper charts. Complete MA Transportation forms for participants in the psychiatric rehabilitation program. Creating a new employee record. Maintain electronic forms of commonly used forms and prepare copies/packages, as necessary. Monitor incoming faxes and forward to appropriate staff. Update Ashton Phone list Other duties as assigned.

Requirements

High School education or equivalency.
Three years appropriate experience.
Must be proficient in Word and Excel.
Must be proficient with using the computer, record management systems, and other software packages.
Must be able to operate and use office machinery to include copy machines, scanner, postage machines.
Must be available to take certified mail to the post office as needed.

Responsibilities

Answering the primary phone number
Routing calls to appropriate person
Greeting visitors
Managing entering guests and customers
Providing customer service support to all JEVS employees
Support managing incoming/outgoing mail
Assist in maintaining electronic health records of participants and ensuring the participants' eligibility
Prepare JEVS invoices for transportation
Process all outgoing mail and assist all staff when needed with postage and mailing information
Send prepared invoices and expense forms to CLHS Invoice email for processing
Maintain Xerox machines, shredding machines, ordering toner, clearing minor jams, and contacting service when needed
Make sure that all copiers are stocked with paper daily
Maintain all Consumer Data in Electronic Health Record and pull mailing list as needed
Check Eligibility of participants on a daily base within the CBH portal
Upload completed Recovery Plans into the CBH Portal
Scan and upload all documents into Care Logic and store in appropriate locations
Assists staff in filing documentation into paper charts
Complete MA Transportation forms for participants in the psychiatric rehabilitation program
Creating a new employee record
Maintain electronic forms of commonly used forms and prepare copies/packages, as necessary
Monitor incoming faxes and forward to appropriate staff
Update Ashton Phone list
Other duties as assigned