Receptionist (Days, Evenings and Weekend Shifts Available)

Regency Care of Arlington•Arlington, VA

17h•Onsite

About The Position

Regency Care of Arlington is a Skilled Nursing facility and we are looking for people to join our growing team! The right candidate has a can-do attitude, a friendly demeanor, and the ability to provide many levels of support to our clients.

Requirements

Enjoy working in a one-on-one setting, eager to improve and continuously learn new skills.
Validated ability to act in a compassionate and supportive manner.
Available to work different shifts, including nights and/or weekends.
High School Diploma or equivalent
Take pride in providing high quality care.

Responsibilities

Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments.
Addressing inquiries about the facility, resident status, and general information.
Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.
Logging visitors’ details.
Receiving, sorting, and distributing incoming mail and packages.
Arranging outgoing mail and packages for pickup or delivery.
Providing basic assistance to residents, directing them to common areas, or answering general questions.
Keeping the reception area clean, organized, and presentable.
Ensuring that reading materials and other amenities for visitors are readily available.
Utilizing computer systems and other administrative tasks.
Assisting with data entry and paperwork as needed.
Being prepared to handle difficult or upset visitors in a professional and empathetic manner.
Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.
Demonstrating cultural awareness and sensitivity while interacting with residents and visitors from diverse backgrounds.