Full Time Receptionist

Scheels All Sports•St. Cloud, MN

8d•$16

About The Position

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career. Compensation : Starting at $16.00 per hour Schedule : Must be flexible to work assigned schedule between 9a.m. and 5p.m., Monday-Friday. Average hours per week is 40. During peak retail seasons-schedule may include varied hours, evenings, weekends, and holidays.

Requirements

Customer Service Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels Arrive to work and meetings 10 minutes early
Team Mentality Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency Demonstrate pride and ownership of their work while meeting expected deadlines
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Sedentary work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Nice To Haves

The ideal candidate will have a bachelor’s degree in human resources, business administration or related field preferred; and / or 1-2 years of Scheels and/or human resources experience.
PHR or SPHR certification preferred or willing to obtain certification.

Responsibilities

Answer all incoming calls in a friendly, professional and pleasant disposition
Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance
Assist in general office duties that may include, updating phone lists and assisting other office positions as needed
Assist as needed in making signs for shops
Assist in various projects for members of the Leadership team as needed
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Demonstrate multi-tasking, organization, attention to detail, and problem solving skills
Experience in Google Office programs such as Sheets, Docs, Slides & Forms
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
Excellent written and verbal communication skills
Ability to complete basic mathematical equations
Ability to deal with problems involving several concrete variables in standardized situations