Receptionist - AutoNation Subaru Hunt Valley
About The Position
The Receptionist at AutoNation Subaru Hunt Valley is responsible for managing incoming calls, directing them to the appropriate person or department, answering basic inquiries, and taking messages. This role is crucial for providing a professional and efficient first point of contact for customers. AutoNation is one of the largest automotive retailers in the United States and a Fortune 150 company, offering innovative products, exceptional services, and comprehensive solutions. The company operates a network of dealerships nationwide, providing new and used vehicles, customer financing, parts, and expert maintenance and repair services. AutoNation is undergoing a multi-year digital transformation to revolutionize the automotive industry. The company is deeply committed to its DRVPNK mission, having raised over $40 million for cancer research and treatment, and is dedicated to fostering a diverse, equitable, and inclusive environment for its Associates, Customers, and communities.
Requirements
- High School diploma or equivalent
- Possess excellent written and verbal communication skills
- Ability to operate a multi-line switchboard
- Ability to read and comprehend instructions and information
- Ability to work well with the public
Responsibilities
- Receive incoming calls, determine the nature of each call and direct the caller to the appropriate person or department
- Answer basic inquiries and take messages
- Meet and greet customers in a professional manner
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold
- Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
- Provide basic information to callers who have general inquires
- Assist with filing duties and other administrative tasks as needed
- Prepare sales and service gas tickets for the Accounting Department
- Serve as a backup to the Sales Department Cashier
- Assist the General Manager with various clerical duties as needed
- Attend meetings and trainings as scheduled
- Perform other duties as assigned
- Be friendly, professional, courteous and efficient when working with all customers and employees
Benefits
- Competitive compensation
- 401k matching
- Insurance plans (health, dental, vision)
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
