Receptionist (Worcester)

Community Legal Aid & Affiliate • Worcester, MA

2d • Onsite

About The Position

Community Legal Aid (CLA) is the non-profit legal services program providing free civil legal assistance to low-income residents of central and western Massachusetts. CLA has over 180 dedicated, talented staff working across multiple offices. Our core work includes effective client-centered advocacy and robust outreach to and partnerships with our client communities.
CLA seeks a full-time receptionist who will provide support for the staff in its Worcester office. The receptionist will work with a team of individuals dedicated to providing free, high-quality legal services to low-income and elderly clients. Duties include answering telephone calls, greeting visitors, screening clients, data entry, filing, and other clerical tasks. The receptionist will also interpret and translate for Spanish-speaking clients. The work hours for this position are 9:00 a.m. to 5:00 p.m., Monday - Friday.

Requirements

• The individual must be bilingual in English and Spanish.
• Strong client service orientation and ability to multi-task and work under pressure required.
• The ideal candidate will have a demonstrated concern for and commitment to the goals of legal services and to helping low-income people, and will have prior experience as a receptionist or secretary in a nonprofit setting.

Nice To Haves

• Fluency in Portuguese a plus.

Responsibilities

• answering telephone calls
• greeting visitors
• screening clients
• data entry
• filing
• other clerical tasks
• interpret and translate for Spanish-speaking clients

Benefits

• 401(k) with employer-paid contribution
• low-cost health insurance (medical, dental, and vision) for employees and their dependents
• paid leave (4 weeks vacation, 3 personal days, 12 sick days, and 13 holidays)
• relocation reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed