Receptionist

Fisher Industries•Dickinson, ND

18h•Onsite

About The Position

The Receptionist will be the first point of contact for our company. Our receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role will require working M-F 8:00AM-5:00PM, Must have flexibility to help with other hours when needed. Ultimately, a receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Requirements

Applicants must be at least 18 years old
High School Diploma or equivalent: additional certification in Office Management is a plus
Valid Driver's License
Minimum of 2 years of office, secretarial or clerical work experience
Preference for advanced ability in Microsoft Word and Excel along with strong keyboard skills
Detail oriented with the ability to successfully organize tasks or projects
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude

Nice To Haves

Bilingual is a plus

Responsibilities

Answer, screen and forward incoming phone calls on a multi-lined telephone system
Maintain excellent customer service with prompt initiative to greet, assist and direct guests, clients or customers in a friendly and professional manner
Perform clerical duties, to include but not limited to, photocopying, scanning, faxing, mailing, and filing
Maintain and update filing, and database systems, either manually or using a computer
Provide administrative support and project-based assistance to office staff
General office errands as necessary
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Perform other duties as assigned