Receptionist | Hope Learning Academy - Springfield, IL

Hope•Springfield, IL

12h•$35,000•Onsite

About The Position

Hope is a clinical, educational, and therapeutic provider for individuals with intellectual and developmental disabilities, including Autism Spectrum Disorder. Our mission is to provide the best services in the most inclusive environments to encourage persons to fulfill their individual potential through evidence-based treatment, advocacy, and community education.

Requirements

High School diploma or GED equivalent
One year clerical experience
Ability to use computer systems or learn to use computer systems
Pleasant telephone voice and excellent telephone manners
Good human relation skills
Ability to work with the public
Good oral and written communication skills
Detail oriented and ability to prioritize, organize and complete multiple tasks
Successful background clearance, physical and drub/alcohol screening

Nice To Haves

Knowledge of Illinois State Board of Education standards
Working knowledge of word processing and spreadsheet software

Responsibilities

Receives all visitors coming to the Learning Center, ensuring they sign-in and are taken/directed to the appropriate site and that they have an identifying badge.
Answers incoming calls and directs caller to the right party as appropriate. For teaching staff, unless the call is an emergency, takes messages and delivers said when appropriate.
Receives all incoming mail and distributes to appropriate party. Takes outgoing mail to the Administrative Reception area.
Serves as Forms Controller for Professional Development, ensuring that sufficient number of required forms are available at all times.
Maintains all training files ensuring that all supporting documentation is inserted appropriately and that confidentiality is maintained.
Orders supplies for copier, calls repair person, runs numerous copies or duplicates materials per day/week for various departments. Assists other staff who experience copier problems or have questions regarding the copier or duplicator.
Maintains the attendance controller for Professional Development Staff – maintains confidentiality of materials.
Works with the Principal to track IIR’s and ensure timely responses are issued. Maintains confidentiality of materials.
Presents self in a professional manner at all times
Switches telephone lines to answering service at closing and distributes messages in the morning.
Enters all training data into the computer system, using spreadsheets and other applicable computer programs. Maintains confidentiality of material.
Enters information into the Student Information file – maintains confidentiality of materials.
Maintains student attendance controller. Maintains confidentiality of material.
Maintains confidentiality and standards for records according to all State and Federal guidelines
Types reports as needed by the Learning Center Administrative Staff.
Performs other duties as required or assigned.