Receptionist

Job Details

8d • Hybrid

About The Position

As the Receptionist, you will play a vital role in supporting patients and their families by providing a welcoming first point of contact. You will manage enquiries, schedule appointments, process payments, and provide diary management support to our team of Psychologists. The role sits within the Ramsay Psychology - telehealth team

Requirements

• Previous experience in a receptionist or administrative role.
• Experience working within healthcare or medical industries (highly regarded).
• Proficiency in Microsoft Office.
• High attention to detail.
• Exceptional time management and organisational skills.
• Excellent customer service and communication skills, both in person and over the phone.
• Provide or complete a National Police Check (conducted within the last 12 months)
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

Nice To Haves

• Experience working within healthcare or medical industries (highly regarded).

Responsibilities

• Managing patient and family enquiries (in person and over the phone).
• Scheduling bookings and processing appointment payments.
• Diary management for a team of Psychologists.
• Maintaining a professional and welcoming office environment.

Benefits

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs.
• Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
• Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers.
• Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed