Receptionist

OneOncology • Orange City, FL

1d • Onsite

About The Position

At Mid Florida Cancer Centers, we utilize the latest technology and research to provide the most effective treatments possible. Our doctors, caregivers, and researchers are dedicated to patient health and well-being, offering treatments from chemotherapy to radiation, nutrition, and exercise. The team values the contributions of every member, fostering a culture of mutual support and making a difference in the lives of those they serve. Mid Florida Cancer Centers is seeking a professional and detail-oriented Front Desk Receptionist for their Sanford clinic. This role is crucial as the first point of contact for patients, responsible for providing a welcoming experience and ensuring the operational efficiency of the office.

Requirements

• Minimum 1 year experience in a medical office or clinical setting is highly preferred.
• Strong proficiency in payment processing and handling financial transactions.
• Knowledge of HIPAA practices.
• Solid understanding of medical office documentation.
• Exceptional multitasking skills with the ability to remain organized in a busy, multi-location environment.
• Strong communication skills and a proactive, professional attitude when assisting patients and collaborating with other departments.
• Working knowledge of common office computer programs; Word, Excel, Internet.
• Ability and willingness to travel to other office locations for coverage as needed.
• EMR/medical terminology.
• High school diploma or equivalent required.

Nice To Haves

• Bi-Lingual (highly preferred)

Responsibilities

• Perform daily financial tasks including collecting co-pays, processing payments, and maintaining accurate records of transactions in EMR and payment system.
• Manage the check-in process, including updating patient information in EMR systems, providing necessary paperwork, and ensuring all documentation is accurate and complete.
• Assist with answering departmental questions, manage multi-line phone systems, and handle various administrative tasks as assigned.
• Obtain demographic and insurance information on all patients.
• Obtain copy of patient’s insurance cards and current driver’s license for file and update all other demographics as needed.
• Support a fast-paced environment by multitasking effectively and providing coverage for other clinic locations (DeLand, Orange City, and Oviedo) as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED