Receptionist - Pain & Rehabilitation - Danville

Christie Clinic•Danville, IL

4d•$16 - $21•Onsite

About The Position

Christie Clinic's department of Pain & Rehabilitation is seeking a full-time Receptionist in Danville at the Riverfront clinic from Monday-Friday 7:30am-4:30pm, with no night or weekend requirements. Duties include greeting clinic patients upon arrival, answering incoming phone calls, scheduling appointments and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff. Job Qualifications and Expectations

Requirements

High School Diploma or equivalent

Nice To Haves

Prefer one-year work experience in a healthcare environment

Responsibilities

Greet patients and visitors in an efficient, professional, and courteous manner and solicit customer feedback to improve service.
Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with provider.
Assists with obtaining prior authorizations/necessary paperwork for patients such as: FMLA forms/Disability forms.
Assists with scheduling and completing the referral process for new patients.
Instructs patients with information for upcoming procedures.
Verify and update necessary demographic information.
Maintain provider schedules.
Keep a neat and orderly work area.
Maintain relevant office supplies for department effectiveness.
Perform related work as required.