Receptionist at Brighter Living

SHAMIN HOTELS MASTER•Hopewell, VA

6d•Onsite

About The Position

The Receptionist will assist in the day-to-day operations of the facility. This is an hourly position that reports directly to the Administrative Assistant.

Requirements

Candidate must have outgoing personality, patience and compassion, flexibility and the ability to communicate in a pleasant voice and manner.
An understanding of the general office duties, data entry, accounts payable and receivable and entry-level computer software practices.
An understanding of older adults and how to interact with this population is necessary.

Responsibilities

Greet guests.
Make sure music (facility-appropriate) is on at all times in the lobby.
Type for Administrator, Director of Marketing, Director of Nursing, Activities Coordinator, Director of Food & Beverage, and LPN Supervisor (letters, reports, sales logs, newsletter, menus, etc.) when requested.
Type all follow-up letters when requested.
Mail information to prospective residents/family members.
Sort mail and deliver daily.
Sort newspapers and deliver daily.
Answer telephone.
Provide tours to prospective residents.
Data entry.
Complete required tracking logs.
Copying.
Prepare all Marketing packets.
Help serve meals when needed.
Printing monthly task sheets from PSP and make sure they are at each nurses station by the 1st of each month.
Schedule outside groups for private dining room and other areas of building.
Copy employee handbooks & keep updated.
Order office supplies and maintain office supply budget.
Keep updated Census on each floor and in the Emergency Procedures Book week.
Update shower and laundry/housekeeping lists week.
Type menus weekly. Get previous week’s menu with changes from Dietary Department.
Type resident medications if self-administered for nurses.
Keep up & file resident incident forms.
Help with activities w/residents and marketing events as needed.
Faxing and scanning as requested.
All other tasks assigned by Management team members.
Exhibit teamwork with all departments.
Comply with all policies and procedures.
Respect and honor Resident Rights.
Track, scan and submit all signed in-service sheets, including on-line trainings, to Assessment and Care Plan Coordinator as well as any training certificates.
Participate in orientation.
Update in-service tracking log.