Receptionist

AVISTA SENIOR LIVING MANAGEMENT LLC•Meridian, ID

1d•Onsite

About The Position

Spring Gardens Senior Living in Meridian, ID is seeking an exceptional and responsible Receptionist to join their Front Desk team at their beautiful community. This is a full-time position. The receptionist is responsible for facilitating resident and guest enjoyment by providing information and assistance for a wide variety of requests. The ideal candidate will possess excellent customer service skills, be able to multi-task, and thrive in a fast-paced, positive work environment. This role requires a vibrant individual focused on customer service, who genuinely enjoys interacting with seniors, and is responsible, dependable, goal-driven, and an autonomous self-starter with an entrepreneurial passion.

Requirements

Positive and engaging
Passion for serving others
Being willing to be a first "great impression" for all those who enter the community through friendliness and customer service
Ability to handle multiple priorities
Possess written and verbal skills for effective communication and the ability to facilitate small group presentations
Competent in organizational, time management skills
Food handlers, first aide, and CPR certified (Or within first 3 months of employment)
Demonstrates good judgment, problem solving and decision making skills
Ability to make responsible choices and decisions and act in a resident’s best interest
Proficiency in basic computer systems and design program to help design community flyers and events
Ability to work semi-independently without direct supervision by following community procedures and guidelines and have the ability to follow through on assigned tasks
Demonstration of proficiency in computer skills

Nice To Haves

One (1) year job related experience preferred in senior living communities
Experience with dementia care preferred

Responsibilities

Provide exceptional customer service
Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner
Effectively manage business center and process incoming and outgoing mail
Maintain a safe and secure environment, follow established safety standards
Encourage teamwork through cooperative interactions with co-workers and other departments
Keep front lobby area and front desk clean and organized; etc.
Direct emergency personnel to emergency location and be contact person in case of emergency
Document in the logbook any significant incidents
Maintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work orders