Receptionist Part-Time Evening Shift

Bethesda Health Group • Alton, IL

1h • Onsite

About The Position

The Receptionist at Bethesda is responsible for greeting and directing residents, visitors, employees, physicians, and other inquiring parties in a cheerful and helpful manner. This role involves answering telephone calls promptly and professionally, identifying oneself and the facility, and providing assistance including returning calls, pages, and transferring calls. The receptionist must alert supervisors to any questionable calls or concerns regarding individuals, residents, or employees. Key duties also include accepting, documenting, and delivering pertinent information and messages, maintaining a neat workstation, and reporting equipment failures. The position requires preparing, typing, copying, and distributing documents accurately and timely. The receptionist monitors all individuals entering or leaving the facility, ensuring residents are properly signed out when leaving with family or guests, and reports any concerns to the supervisor. Additionally, the role involves opening and sorting office mail and distributing it, and ensuring proper relief and logbook sign-out during breaks and station departures. Other duties may be assigned as appropriate.

Requirements

• Must be at least 16 years of age
• Minimum typing skills of 35wpm
• Good verbal and written communication skills
• Ability to handle multiple demands at the same time
• Manual dexterity, coordination and skillful use of hands for working with required equipment
• Ability to receive and express detailed information through oral communication, visual acuity
• Ability to read and understand written directions
• Occasionally lifts and transport items weighing up to 10lbs

Nice To Haves

• Experience helpful
• Knowledge of functions and relationships of departments within a nursing home environment preferred

Responsibilities

• Greets and directs residents, visitors, employees, physicians, and other inquiring parties in a cheerful and helpful manner 100% of the time.
• Answers all telephone calls by the third ring, kindly and professionally identifying oneself by name and the facility and provides assistance to caller (including returning calls & pages and transferring calls) 100% of the time per established department procedures.
• Alerts supervisor or seeks supervisor for guidance with any questionable phone calls, individuals, residents, or employee concerns.
• Accepts, documents, and delivers pertinent information and messages to appropriate personnel accurately and in a timely manner.
• Keeps workstation neat and reports equipment failures or other unusual circumstances to appropriate manager.
• Prepares, types, copies, and distributes documents with 100% accuracy and in a timely manner per established department procedures.
• Monitors all residents, guests, and any other individual who enters or leaves the facility.
• Reports to supervisor any personal, resident, or guest concerns in a timely manner.
• Ensures that all residents leaving the facility with a family member or guest is properly signed out prior to exiting the building.
• Opens and sorts office mail as appropriate and distributes to proper recipient within one hour after receipt of mail.
• Ensures that someone has relieved the receptionist and signs the logbook when he/she takes breaks and lunch or leaves station.
• May be assigned other duties as appropriate.

Benefits

• 403b
• Daily pay
• Bonuses
• Career advancement opportunities
• Holiday pay
• Medical, dental, vision, prescription, and life insurance available for regular status full and part time employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees