Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks.
Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process.
Answer phone calls and direct them appropriately.
Schedule appointments following office guidelines.
Obtain accurate patient and insurance information and collect co-pays and deductible amounts.
Copy and scan patient documents (e.g., ID, referrals, insurance cards) into the appropriate location in the electronic medical record.
Prepare patient charts for appointments, ensuring all information is complete.
Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments.
Assist with filing and retrieving registration documentation in electronic medical records.