Receptionist

Elizabeth Layton Center•Ottawa, KS

4h•Onsite

About The Position

Elizabeth Layton Center is seeking a Receptionist to join our Operations team in Ottawa, KS . If you are looking for a vibrant and supportive work environment, this is the opportunity for you! Who we are: Elizabeth Layton Center (ELC) is honored to be designated a Certified Community Behavioral Health Clinic (CCBHC), with locations in Ottawa and Paola, KS. CCBHCs offer a model of care focused on accessible and integrated behavioral health services. Our vision is to be recognized as the provider of choice for coordinated physical and behavioral health services in the communities we serve. ELC specializes in working with underserved populations to meet the growing needs unique to their situation and life experiences. What we offer: Competitive Pay Comprehensive Benefits Program Generous PTO Participation in the Public Service Loan Forgiveness Program (PSLF) Wellness Program A Compassionate, Supportive Team Culture Opportunities for Professional Development A Healthy Work/Life Balance SUMMARY The Receptionist greets all clients and visitors to the Elizabeth Layton Center and provides support to our care delivery system by operating a multi-line phone system, scheduling appointments, collecting payments and performing other clerical duties as needed. This position is at our Ottawa location and reports to the Operations Director. This position is full-time Monday through Friday, with one later shift required each week to accommodate our clinic hours.

Requirements

Graduation from High School or the equivalent
Previous clerical or general office experience or training required
Previous computer, typing and data entry experience required
Previous customer service experience required
All offers are contingent upon successful completion of required background checks
Ability to perform tasks accurately, effectively and in a timely manner
General knowledge of modern office practices and procedures
Ability to perform basic mathematic calculations accurately
Ability to understand and follow oral and written instructions accurately
Ability to operate a typewriter, calculator, computer and other general office equipment
Ability to establish and maintain effective working relationships with other employees, officials and the public
Ability to be pleasant, friendly, and helpful to staff and visitors at all times
Ability to retain relevant vital information and relay information to others as appropriate
Ability to safely perform safely essential job functions with or without reasonable accommodations

Responsibilities

Greets all clients and visitors to the Elizabeth Layton Center
Answers multi-line telephone system, assess calls for emergency, screen/transfer calls, and take messages as needed
Collect fees and other pertinent information when client arrives
Copies medical cards and insurance cards, when necessary
Informs clinician that client has arrived
Enters information into the appointment scheduler program
Makes reminder calls, reschedules appointments, and back-fills provider schedules
Orders supplies for the Ottawa location.
Obtains appropriate releases of information, when necessary
Prepares packets for intakes and screens as necessary
Provide evening reception coverage when needed
Arrives for work on time
Ability to be pleasant, friendly, and helpful to staff and visitors at all times
Ability to retain relevant vital information and relay information to others as appropriate
Perform other duties as assigned by the supervisor or designee
Complies with ELC policies and procedures