Receptionist

US Offices & Unit•New York, NY

56d•Onsite

About The Position

Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire a Receptionist. Reporting to the Administrative Support Manager, this position supports working under general supervision and is responsible for responding to requests for general Firm information. This position will reside in our New York office and will be onsite five (5) days per week.

Requirements

High School diploma, or equivalency, minimum of (5) years of work experience
At least (1) year of receptionist experience
Strong commitment to excellent client service
Strong understanding and experience with Outlook and Microsoft Word
Ability to adapt to change and balance competing demands
Strong planning/organizational skills
Able to resolve and/or escalate issues
Strong attention to detail
Team Player
Flexibility to work overtime is required

Responsibilities

Answers and directs all incoming calls (internal and external), by operating a multiple line switchboard
Ascertains appropriate resources when caller’s contact person is unavailable
Provides assistance when caller has limited information
Greets visitors, maintain visitor's log, and assists clients
Ensures reception area is well maintained and has a professional appearance
Reports general maintenance issues to the appropriate office or building services personnel
Possesses knowledge and understanding of current Firm procedures regarding documents served by the Courts and handles appropriately
Provides a variety of administrative and clerical duties as necessary
Reserves visitor offices and conference rooms
Works directly with firm IT and multimedia teams, internal catering department, internal and external clients