Receptionist (Evenings Part-Time)
About The Position
Since 1916, Palma Ceia Golf & Country Club has been Tampa Bay’s crown jewel of luxury and tradition. Nestled in the heart of Tampa’s most prestigious neighborhood, our private club is a sanctuary of sophistication, offering an 18-hole championship golf course, elite tennis courts, a modern fitness center, and a stunning clubhouse for unforgettable dining and entertainment. Join a team that delivers impeccable service to our members and guests in a world-class environment. About the Role: Be the First Impression That Makes the Difference As a Receptionist, you’ll be the central hub of our clubhouse operations, ensuring seamless communication, unparalleled service, and a welcoming atmosphere. Your exceptional organizational skills, professionalism, and ability to anticipate needs will keep our clubhouse running like clockwork. This role is perfect for someone who thrives in dynamic environments and enjoys being the friendly face and voice of a prestigious organization.
Requirements
- A high school diploma or equivalent, with at least two years of administrative or related experience.
- One year of customer service experience and proficiency in operating a multi-line telephone system.
- Strong knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and excellent written and verbal communication skills.
- Ability to sit for extended periods while balancing occasional walking and standing.
- Comfortable lifting and carrying items up to 20 pounds.
- A meticulous eye for detail and the ability to juggle multiple tasks with ease.
Nice To Haves
- An associate degree in business or a related field.
- Experience in the hospitality industry, with a passion for creating exceptional guest experiences.
Responsibilities
- Welcome members and guests with warmth, handling incoming phone calls, appointments, and inquiries with efficiency and professionalism.
- Provide critical administrative support to the General Manager, Clubhouse Director, and Food & Beverage leadership team, helping with tasks like updating promotional materials, maintaining calendars, and crafting communications.
- Keep members engaged by maintaining and updating all content across our website, mobile app, and weekly email communications.
- Be the go-to person for reservations, inquiries, and event bookings, ensuring every detail is flawlessly handled using our clubhouse software.
- Maintain an organized and efficient reception desk, ensuring all office equipment functions smoothly.
- Assist with clerical tasks, from typing correspondence and preparing shipping labels to managing incoming and outgoing mail.
- Stay informed about all club activities and events, serving as the main point of contact for members seeking information.
- Attend team meetings and support training efforts for new receptionists when needed.
- Always present yourself in a polished, professional manner, in line with our club’s high standards.
Benefits
- Enjoy complimentary staff meals during your shifts.
- Participate in exclusive employee events and appreciation days.
- Work in a supportive, positive, and team-focused environment.
- Take advantage of free onsite parking for added convenience.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
