Receptionist (Part-Time)

Hope Media Group

5d•Onsite

About The Position

Join a company that truly impacts others! Hope Media Group the home of KSBJ, WayFM, Vida Unida, Worship 24/7 and NGEN radio. We invite you to apply and become a part of our growing ministry to Love Jesus, Serve Others, and Spread Hope. Our team describes our environment as fun, encouraging, collaborative, engaging, caring, family oriented, and friendly. We would love for you to join us and be part of what God is doing in our ministry! Job Summary The Receptionist plays a supporting role in the daily operations of Hope Media Group’s headquarters and serves as the “ambassador of first impressions” for all who visit or call. This role ensures a welcoming, hospitable, and efficient environment for guests, team members, ministry partners, and the public. The receptionist will report directly to the Sr. HR/Volunteer Services Lead and will be responsible for providing outstanding customer service to Hope Media Group staff, Board, listeners, and guests.

Requirements

High School Diploma or GED
1 year experience in customer service
Creative and enthusiastic, team player
Customer service experience
Proficient in Word and Excel
Ability to learn new software/systems as needed
Self-motivated with excellent interpersonal and organizational skills
Ability to multi-task in fast-paced environment
Must be flexible and able to work rotating schedule (29 hours per week)
Able to maintain confidentiality
Has a personal relationship with Jesus Christ. Spiritually grounded and working knowledge of scriptures.
Possesses a genuine concern for all people, and capacity to relate with all people in a sensitive, respectful way
Must be an active member of a Bible believing local church
Must have studied and applied the Christian faith through a minimum of 3 years of bible study
Ability to offer Christian prayer in group settings
Exhibit a life and service that is in full accord with Holy Bible and KSBJ
A love and appreciation for our style of Christian radio ministry

Responsibilities

Greet and welcome all guests and team members warmly, representing Hope Media Group’s culture and core virtues.
Manage front desk phone operations: answer calls, direct inquiries, and ensure prompt responses.
Oversee visitor check-ins, security protocols, and ensure hosts are notified.
Be willing to pray with callers when a prayer volunteer is not available
Fill out the online Prayer Request Form before end each shift
Maintains a non-denominational approach when praying for listeners who call in (use for prayer dept)
Assist staff with clerical duties
Pray for coworkers in team meetings
Participate in Sharathon, PowerDrive and Thankathon, and pray for donors over the phone as needed
Participate in ministry wide Christian bible studies
Attend weekly Staff Gatherings for prayer and devotions
Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ. Maintains a courteous, Christ-like attitude in dealing with people within and outside the organization.