Receptionist - PRN

UHS•Stuart, FL

About The Position

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com Coral Shores Behavioral Health, a subsidiary of UHS, is a beautiful, 80-bed adolescent and adult Baker Act receiving facility, which is located in sunny Stuart, Florida. Our professional staff provide high quality, individualized care to uniquely fit the intensity and severity of each patient’s needs and offer a continuum of mental health and addiction services in a confidential, caring environment that promote crisis resolution, positive self- awareness, personal growth and problem-solving. Coral Shores is open 24 hours a day, seven days a week. For more information about Coral Shores Behavioral Health, please visit our website at https://coralshoresbehavioral.com Position Summary: The Receptionist is responsible for greeting and assisting visitors, patients, answering the switchboard, managing mail, documenting incoming deliveries, and providing clerical support as assigned. Assists in the facilitation of safety and security initiatives including announcing codes, assuring visitor sign-in/out, reviewing and documenting patient belongings, and identifying escalation issues in the reception area.

Requirements

High School Diploma or equivalency required
Weekeends and holidays availability
12:30 hrs shifts

Nice To Haves

One year of experience on a multi-line telephone switchboard in a heath care environment preferred.

Responsibilities

Greets visitors to the building, creating a warm and welcoming environment. Determine reason for visit. Assure sign-in/out procedures are followed and temporary badges created as needed.
Answers telephone in a timely manner and directs the caller to the appropriate department or employee.
Understands and differentiates between crisis calls and can easily access appropriate clinical staff.
In the absence of requested staff, offers caller choices of transfer a caller to an associate’s voice mailbox, locating another staff person, or taking a message.
Provides callers with information such as company address, directions to the company location, company fax numbers, company website, services provided and other related information.
Notifies applicants of application process.
Manages patient visitation to ensure appropriate process are followed such as number/age/relation of visitors, collecting personal belongings, etc.
Accepts, reviews and documenting patient belongings. Notifies appropriate staff to ensure timely delivery to unit/patient.
Receives, sorts and forwards incoming mail. Maintains and routes publications.
Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Manages the security of the reception area. Recognizes and responds to signs of rising acuity. Calls for assistance as needed.
Assists in the expedient announcement of codes and fire drills.
Manages cash box and sales for meal tickets & events.
Assist with clerical duties such as faxing, filing, and collating for facility as needed.
Performs other duties as assigned.