Receptionist

YWCA Seattle King Snohomish • Maple Valley, WA

35d • $27 • Onsite

About The Position

You will be part of a dynamic and talented team of professionals dedicated to the highest standards of excellence and quality human services. The position provides transportation to the residents of the YWCA’s Passage Point Homes to transit connections for personal appointments, shopping trips, recreational outings, etc. The position also provides operational and administrative support for the Passage Point Program including answering phones, guest services, transportation coordination, and security support.
The YWCA Passage Point is a supportive housing site with services designed to assist residents who are transitioning from incarceration into the Renton/Issaquah/Maple Valley community. All residents are committed to working toward housing stability and reunification with their children.
This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.

Requirements

• Must be able to work with ethnically and economically diverse population both children and adults
• Experience working with communities of color
• Demonstrated understanding of the intersection of racism and poverty
• Must have valid Washington State Driver License and insurance and an acceptable driving record. No more than 2 moving violation within a year period and no accidents within 3 years.
• Must pass criminal back ground check and YWCA driving test
• Ability to work evenings and weekends
• Must be knowledgeable of all safety precautions and comply with safety procedures
• Ability to react calmly in emergency situations and be considerate
• Ability to work semi-independently without direct supervision by following all policies and procedures and the ability to follow through on assigned tasks

Responsibilities

• The Receptionist/Van Driver is responsible for providing safe, timely and courteous transportation for residents while providing quality service
• Adheres to all YWCA Passage Point policies with regard to transport of adults and children
• Assists residents with any special needs during transportation; such as carrying packages, opening doors, assisting residents onto and out of the vehicle and to the point of destination
• Provides miscellaneous pickup and delivery services as directed
• Tracks and coordinates approved transportation destinations
• Works in coordination to provide transportation with PP case managers or any YWCA program staff that support PP residents
• Answers telephone, responds to requests for information and resources, makes referrals to outside resources, provides customer service to office guests
• May perform general office duties including filing, faxing, copying and mailings
• Calls for maintenance and repair or replacement office equipment (in consultation with the Program Manager)
• May maintain filing systems and performs record-keeping duties for check requests and timesheets
• May provide support to Department Director and Program Manager during hiring processes, including logging and organizing applications and setting appointments
• Guest sign in and sign out, checking guest list, and ensuring compliant with guest policy with residents.
• Assists YWCA staff when requested with deliveries and donations and with volunteer projects
• Assure that clients, staff, volunteers and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
• Performs other duties as assigned

Benefits

• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans.
• At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
• After two years of employment, employees are eligible to participate in the YWCA Retirement Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed