Receptionist

OneBlood • Orlando, FL

6d • Onsite

About The Position

Responsible for operating a multi-line phone system answering inbound phone calls. Routes callers to correct department or individual. Candidate will need to be have strong multi-task skills as they will be greeting all guests and staff as well as working online assisting donors with their questions/concerns while meeting the goals of the department. The hours for this position is 7:00am - 3:30pm Monday through Friday.

Requirements

• High School diploma or equivalent.
• Ability to organize work for timely completion
• Ability to follow oral and written instructions
• Ability to speak, write, read, and understand English
• Basic computer skills including knowledge of Microsoft Office applications

Responsibilities

• Appropriately greets/acknowledges all visitors in a professional manner determining nature of business while providing all guests with guest sticker
• Receives incoming telephone calls determining purpose of call and transfers as needed
• Works in live chat environmnet assisting donors with questions and inquiries.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees