Receptionist

Henderson Companies•Lenexa, KS

10d

About The Position

The Receptionist performs clerical duties such as answering phones, distributing mail and greeting visitors, and serves as a primary voice for the firm. They receive, register and direct visitors and perform additional clerical duties as needed.

Requirements

High School Diploma or General Education Degree (GED) required.
Basic knowledge of Microsoft Office programs required.
Excellent customer service and communication skills.
Effective multi-tasking skills.
Must display professionalism at all times.
Ability to flex and adapt to varying situations.
Strong interpersonal skills and an approachable demeanor; effectively demonstrates a welcoming presence and remains accessible to colleagues and clients.
Actively engages in conversations and fosters an open dialogue with others.
Must demonstrate proficiency in all core competencies as described and characterized in this job description.
Prolonged periods of sitting or standing at a desk and working on a computer.
Ability to read, write and communicate in English

Nice To Haves

Customer service experience preferred.

Responsibilities

Answer and manage incoming, outgoing, and internal calls, ensuring they are directed to the appropriate person or department.
Take accurate messages and relay them promptly to the relevant parties.
Provide phone training to newly hired assistants as needed, ensuring consistency in customer service and communication standards.
Greet and welcome visitors with a professional demeanor, ascertain the purpose of their visit, and direct them to the appropriate area or person.
Manage meeting room setups, ensuring rooms are prepared for scheduled events, including arranging refreshments and snacks.
Occasionally coordinate catering for meals during group meetings and events.
Strive to enhance the overall client and visitor experience by maintaining a welcoming and efficient front desk environment.
Assist with general clerical duties, including filing, data entry, and document preparation, as requested.
Regularly restock office supplies to ensure availability for staff and visitors
Maintain cleanliness, orderliness, and organization of the reception area and common spaces, ensuring a professional and tidy environment.
Provide support for company-sponsored events and activities, contributing to event logistics and coordination as needed.
Assist with completing and processing expense reports for staff and management.
Prepare and process internal documents and reports, ensuring accuracy and timely submission.
Handle all incoming correspondence, including packages, mail, and emails, ensuring timely distribution to the correct recipients.
Sort, distribute, and route incoming company mail to the correct recipients, ensuring prompt delivery.
Notify staff of package deliveries and ensure proper handling and distribution.
Meter outgoing mail as necessary, ensuring proper postage and handling.
Other duties as assigned.