Receptionist - Birmingham Orthodontics

Rock Dental Brands-posted about 1 month ago
Full-time • Entry Level
Birmingham, AL
251-500 employees
Ambulatory Health Care Services
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As a Dental Clinic Receptionist at Birmingham Orthodontics in Chelsea, your primary goal is to deliver exceptional support to our patients while working closely with our dentists, dental assistants, and team leader. You play a key role in ensuring patient flow is smooth, efficient, and enjoyable from the moment they arrive.

  • Schedule and confirm patient appointments.
  • Manage and update dental health records.
  • Maintain patient accounts and assist with billing inquiries.
  • Verify insurance eligibility and benefits.
  • Provide friendly, professional customer service to all patients.
  • Support general office upkeep, including maintaining stock levels and ensuring a clean environment.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to multitask and manage time effectively.
  • Receptive to feedback and constructive criticism.
  • Skilled in conflict resolution and problem-solving; a strong team player.
  • High school diploma required.
  • Two years of office or administrative experience preferred.
  • Legible handwriting.
  • Basic computer skills.
  • We seek someone who delivers outstanding customer service, is computer-savvy, and works independently while anticipating the needs of the team and doctor. A great candidate is respectful, kind, and genuinely enjoys helping others-patients and colleagues alike.
  • Competitive pay
  • Opportunities for career growth
  • A motivated, supportive team that cares about each other, our mission, and our patients
  • Flexible health and insurance options
  • Employee Assistance Program
  • Complimentary orthodontic treatment for you and your family
  • Paid time off
  • Holiday pay
  • Industry-leading 401(k) with company match
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