Receptionist, Immediate Care Center - Frankfort, 8a-8p
About The Position
The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice. Employee may also be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.
Requirements
- No experience required
- Paid comprehensive on the job training
Nice To Haves
- Ability to speak Spanish
- High School Diploma or GED High school diploma preferred
Responsibilities
- Answering the telephone
- Determining the nature of patient calls and incoming calls
- Scheduling appointments
- Routing calls
- Taking appropriate messages
- Pulling charts for messages
- Greeting patients and family members
- Obtaining registration and insurance data and updating information in the billing system
- Facilitating patient flow into the practice
- Charge entry
- Referrals and pre-certifications
- Scheduling of specialist appointments and diagnostic tests
- Attending to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
