Receptionist

NeuroPsychiatric Hospitals•Kalamazoo, MI

2d•Onsite

About The Position

About Us Healing Body and Mind. NeuroPsychiatric Hospitals is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. Our hospitals use an interdisciplinary, multi-specialty approach that delivers high-quality, patient-centered care when it’s needed most. With locations in I ndiana, Michigan, Texas, and Arizona, we’re expanding access to our unique model of care across the United States. Join us and be part of a team dedicated to making a lasting difference in the lives of patients and families every day Overview Kalamazoo Behavioral Health Hospital is looking for a Full Time Receptionist to support our patient care team at our hospital in Kalamazoo, Michigan. The number one priority for all staff is clinical excellence with exceptional compliance performance. Benefits of joining NPH Competitive pay rates Medical, Dental, and Vision Insurance NPH 401(k) plan with up to 4% Company match Employee Assistance Program (EAP) Programs Generous PTO and Time Off Policy Special tuition offers through Capella University Work/life balance with great professional growth opportunities Employee Discounts through LifeMart

Requirements

Education: High School Diploma or GED required. Two years of work-related experience may be considered in lieu of a diploma if the experience is directly related to the role, though a diploma is preferred for handling sensitive information and interacting with patients in a healthcare setting.
Experience: 1 year minimum of prior administrative or medical office experience highly preferred, including hospital registration and insurance experience.
Clerical and switchboard experience preferred.
Familiarity with handling front-office responsibilities and documentation is preferred.
Basic Life Support (BLS) and Handle with Care (HWC) required and to be obtained during orientation.
Demonstrable customer service and communication skills

Responsibilities

Gathers registration information and registers all patients coming into the hospital.
Relays incoming and outgoing telephone calls, and operates public address or paging system as requested.
Greets visitors and patients and gives directions as needed.
Demonstrate our values of integrity, compassion, respect, diversity, teamwork, excellence and innovation in their work activities and interactions.