Receptionist - Spokane Valley, WA

Bruckner's Truck & Equipment•Spokane Valley, WA

4h•$22•Onsite

About The Position

Under the direction of the Office Manager, the Receptionist will play a key role in customer service for the dealership, including greeting customers, answering, and directing calls, and addressing basic inquiries. Additionally, the Receptionist is responsible for handling various administrative activities such as processing mail, ordering supplies, processing customer payments, maintaining cash schedules, preparing bank deposits, and supporting the Office Manager with accounting tasks associated with receivables and payables. This role will work closely with external customers and internal customers from Sales, Parts, and Service and the corporate office to ensure efficient collaboration and communication.

Requirements

Minimum high school diploma required. Any additional courses in office procedures or accounting favorable but not required.
1-2 years of experience in a customer service or administrative role.
Proficiency in using office software such as Microsoft Office Suite (Word, Excel, Outlook).
Strong communication skills, both verbal and written, and ability to handle multiple tasks and prioritize effectively.

Responsibilities

Customer Service is the most important responsibility.
Assist in planning and coordinating company and customer events.
Provide exceptional customer service by warmly welcoming customers, addressing inquiries, and directing calls to appropriate departments or individuals.
Handle various administrative duties, including processing mail, ordering supplies, processing customer payments, maintaining accurate cash schedules, and preparing bank deposits.
Assist the Office Manager with receivables and payables tasks.
Collaborate closely with internal departments such as Sales, Parts, and Service, as well as external customers, to ensure effective communication, collaboration, and support.
Maintain accurate records of financial transactions, customer interactions, and administrative tasks, contributing to reliable reporting and decision-making processes.
Document customer inquiries, requests, and outcomes accurately for future reference and continuous improvement.
Other duties as assigned.

Benefits

Competitive Compensation Plans
Paid Time Off and Holidays
Excellent health, dental and vision plans
Investments in Training & Development
Generous 401(k) and Profit-Sharing Plan
Tuition Assistance Program
Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
Technician Student Loan Reimbursement Program
Disability and Life Insurance
Internal Promotion Opportunities
Flexible Spending Account
Health Club Reimbursement
Family and Team Oriented Environment
Employee Referral Bonus
Engaging and Challenging Assignments