Receptionist

Allen Allen Allen & Allen • Richmond, VA

43d • Onsite

About The Position

Allen & Allen is seeking an experienced Receptionist for our Richmond office. This is a full-time, non-exempt level position reporting to the Executive Assistant. The primary function of this position is to provide outstanding client service while handling calls from prospective clients efficiently and effectively in addition to managing the front office which requires the flexibility to juggle multiple priorities with professionalism.

Requirements

• GED or High School Diploma.
• Minimum 3 years administrative experience: 2 of which in a Receptionist role managing a multi-line phone system.
• Strong multitasking capability to manage shifting priorities in a professional manner.
• Excellent oral and written communication skills.
• Positive attitude, team player mindset and flexibility.
• Exceptional interpersonal skills for frequent communication with clients, visitors, staff and attorneys.
• Ability to listen, analyze needs, and take appropriate action.
• Clear and concise communication style, both orally and in writing.
• Familiarity with technologies in use at the Firm, including Windows, Microsoft Word, Excel, Outlook, and Internet Explorer.

Nice To Haves

• Bilingual in Spanish is a plus.

Responsibilities

• Assists clients and visitors at the office, notifying the appropriate individuals of their arrival, and generally providing them with a warm and professional greeting and welcome.
• Manages phone calls effectively by directing callers to appropriate individuals, providing information (such as directions or contact information), and maintaining a professional tone and high level of courtesy and service.
• Maintains a welcoming workstation and clutter-free reception area.
• Utilizes tools and systems appropriately to manage calls, communicate with other receptionists, track availability of employees, and log other pertinent information.
• Manages conference room reservations utilizing the Firm's internal reservation system and Outlook.
• Assists other departments as needed with administrative tasks/projects.
• Completes other duties and projects as assigned.
• Ability to drive to other offices to provide backup support as needed.

Benefits

• Our generous time off package includes unlimited paid off and paid parental leave.
• The financial benefits of working at Allen & Allen include competitive salaries, 401k contribution and a 401k match, tuition reimbursement, employer paid short and long-term disability, and life insurance.
• We offer a comprehensive, rich benefits package that includes a health and dental plan at no cost for employee coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED