Receptionist- Per Diem

Arbors at Dracut•Dracut, MA

3d•Onsite

About The Position

The Arbors at Dracut are looking for a per diem receptionist that can fill in as needed. The ideal candidate will have a positive, upbeat personality that enjoys interacting with people! The Receptionist acts as an ambassador of our community by providing special assistance and information to residents, families, and guests. You will respond to resident requests to ensure that special needs are met, provide general office support with a variety of clerical activities and related tasks. You will also be responsible for answering incoming calls, directing calls to appropriate team members, mail distribution, and flow of correspondence as well as additional clerical duties.

Requirements

Must have experience working as receptionist
Experience with and/or sensitivity to the needs of elders or disabled individuals
Must be at least 16 years old.
Must enjoy socializing with residents, family members, guest, and the public

Responsibilities

Providing exceptional customer service
Monitor lobby areas and ensure that all visitors, residents and guests are treated in an informed, warm and friendly manner
Answer telephone, transfers call, provides information, and records messages in an accurate, professional, and efficient manner
Act as the point of reference for residents/families/guests and vendors who may need assistance or information and attend to their wishes and requirements
Assist with any activities or events that would be taking place in and around the lobby area (i.e. word games, knitting clubs, wine, and cheese socials, etc.)
Assist residents in scheduling of services in and out of the community
Assist with word processing tasks, such as preparing and maintaining current resident directories
Handle emergency situations in an informed, calm, and efficient manner
Perform other receptionist tasks, as needed.