Receptionist - Hillsborough
Humane Society Brand•Tampa, FL
13d•$15 - $18•Onsite
About The Position
Serves as initial contact for all callers and visitors to Animal Hospital at the Humane Society of Tampa Bay. This position is the first impression a current or potential client sees or hears. This is a full-time position (40 hrs a week)
Requirements
- Must be able to lift 50lbs+
Nice To Haves
- Past experience working with animals preferred.
Responsibilities
- Provide superb customer service
- Must be well-organized and able to multi-task
- Provide a liaison between client, vet technicians and veterinarians.
- Maintain a professional attitude at all times
- Being attentive to client and pet needs
- Identify and work compassionately with clients in various emotional states
- Work patiently with distressed, frustrated or disgruntled clients
- Answer phone calls from clients
- Schedule appointments and schedule procedures
- Check-in clients
- Monitor client flow from check-in to discharge
- Monitor schedule and flow
- Client call backs
- Manage record requests between other hospitals and specialty practices
- Other duties assigned by management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
