Part Time/Job Share Receptionist
About The Position
TowneBank has a culture committed to exquisite service for its members, aiming for a reasonable rate of return for shareholders, a bright future for dedicated bankers, and a leadership role in promoting the social, cultural, and economic well-being of the community. The bank embraces a hometown banking philosophy, with family members, directors, and employees actively volunteering and donating time and talents to local organizations. The Receptionist role involves welcoming members, determining their business needs, directing them to the appropriate person or department, and operating the main telephone switchboard to assist callers.
Requirements
- Excellent customer service skills
- Excellent telephone skills
Nice To Haves
- Computer experience (Word and Excel)
Responsibilities
- Welcomes members to TowneBank, determines the nature of their business and directs them to the appropriate person or department
- Operates the department’s or branch’s main telephone switchboard and assists callers by transferring them to the appropriate party or taking messages from the caller
- Becomes familiar with TowneBank’s locations, hours, telephone numbers and individuals so that routine questions can be answered with ease
- Types memos, correspondence, reports and other documents as needed
- Assists the branch or department team with a variety of day-to-day duties as requested
- Assists with copy projects
- Displays a professional appearance and behavior
- Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
- Other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
