Receptionist
About The Position
Heights Crossing’s caring and compassionate Reception team members provide superior customer service and provide a welcoming environment for staff, residents, and visitors. Our associates appreciate our safe, home-like, and fun work environment. We are proud to have been ranked #1 in The Boston Globe's 2024 List of Top Places to Work and #35 in the nation by USA Today! Heights Crossing is located at 35 Christy's Place, Brockton, MA. Learn more about Heights Crossing here . At our community, the Front Desk Receptionist is the information center of our community, managing all phone calls, greeting visitors, providing community information, managing resident transportation and outing schedules, and assisting residents with all requests. In addition, the Front Desk Receptionist shall be responsible for administrative duties as assigned by the Director of Business Administration. This position requires superior people skills.
Requirements
- Technology : Experience with email, calendar management, answering phones
- Physical requirements : Standing, sitting, bending, and transferring residents (with and without assistance)
- Communication : An ability to communicate effectively with residents and co-workers
- Punctuality & reliability – Our residents rely on us to assist them with their daily living activities and we expect our associates to deliver on this promise.
Responsibilities
- managing all phone calls
- greeting visitors
- providing community information
- managing resident transportation and outing schedules
- assisting residents with all requests
- administrative duties as assigned by the Director of Business Administration
Benefits
- paid time off
- holiday pay
- health insurance through Blue Cross Blue Shield
- dental, and vision insurance
- disability coverage
- complimentary life insurance
- a pre-tax retirement savings plan with a company match
- DEI Initiatives - A regular opportunity for all associates to voice opinions and ideas to improve diversity, equity, and inclusion for the whole company!
- Generous bonus program for referring associates and or residents
- Retail discounts include cellphone plans, pet insurance, home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping, and much more!
- Health Reimbursement Account (HRA) and Flexible Spending Accounts (FSA) to offset medical plan and health care expenses.
- Nationwide tuition rewards program.
- Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner
- Commuter Benefits include pre-tax savings on public transportation passes and parking
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
