Receptionist (Springfield)

Community Legal Aid & Affiliate • Springfield, MA

4d • Onsite

About The Position

Community Legal Aid (CLA) is the non-profit legal services program providing free civil legal assistance to low-income residents of central and western Massachusetts. CLA has over 180 dedicated, talented staff working across multiple offices. Our core work includes effective client-centered advocacy and robust outreach to and partnerships with our client communities. CLA seeks a full-time receptionist who will provide support for the staff in its Springfield office. The receptionist will work with a team of individuals dedicated to providing free, high-quality legal services to low-income and elderly clients. Duties include answering telephone calls, greeting visitors, screening clients, data entry, filing, and other clerical tasks. The receptionist will also interpret and translate for Spanish-speaking clients. The work hours for this position are 9:00 a.m. to 5:00 p.m., Monday – Friday.

Requirements

• The individual must be bilingual in English and Spanish
• Strong client service orientation
• Ability to multi-task and work under pressure
• Demonstrated concern for and commitment to the goals of legal services and to helping low-income people
• Prior experience as a receptionist or secretary in a nonprofit setting

Responsibilities

• Answering telephone calls
• Greeting visitors
• Screening clients
• Data entry
• Filing
• Other clerical tasks
• Interpret and translate for Spanish-speaking clients

Benefits

• 401(k) with employer-paid contribution
• Low-cost health insurance (medical, dental, and vision) for employees and their dependents
• Paid leave (4 weeks vacation, 3 personal days, 12 sick days, and 13 holidays)
• Relocation reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees