Receptionist

Glen Park Senior Living•Glendale, CA

21h•Onsite

About The Position

Full Time Receptionist for Assisted Living Community! One year min experience as Receptionist in a Retirement Community We are looking for a Full Time Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist in a Retirement Community, you will be the first point of contact for our resident’s family, coordinating physicians, home health agencies, and other medical and non-medical residential services. Our Receptionist’s duties include offering administrative support across the community. You will welcome guests and greet people who visit the business an accommodate walk-in facility tours. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. If you like talking and working with Seniors and has great compassion for them, this is value added to be a successful receptionist in a Retirement community. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Requirements

Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude

Responsibilities

Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office, and accommodate Facility Tours
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing