Receptionist – In Home Care Agency
About The Position
We are seeking a friendly, organized, and dependable Receptionist to be the primary point of contact for our in-home care agency. This role is heavily focused on answering incoming calls, making scheduling adjustments, and providing day-to-day support to the office team. The ideal candidate is professional, detail-oriented, and comfortable managing multiple tasks in a fast-paced environment, all while maintaining a compassionate and welcoming experience for our clients and caregivers. Right at Home’s mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care , and we deliver this promise with each visit. We couldn’t do it without having the Right People . Our care teams are passionate about serving their clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed. That’s where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and focused on improving the quality of life for others. If you decide to become a member of Right at Home, we commit to deliver the following experiences when you partner with us: We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. We promise to coach you to success. We’re always available to support you and offer you tips to be the best at delivering care to clients. We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay including travel time and mileage pay between clients. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
Requirements
- Previous receptionist or administrative experience preferred
- Strong communication skills—both written and verbal
- Professional, positive, and compassionate demeanor
- Ability to multitask and work in a fast-paced environment
- Proficient with phones, computers, scheduling systems, and basic office software
- Detail-oriented, dependable, and able to work independently
- Understanding of home care or healthcare settings is a plus (but not required)
Nice To Haves
- Understanding of home care or healthcare settings is a plus (but not required)
Responsibilities
- Greet visitors, clients, and caregivers in a warm, professional manner
- Answer incoming calls, route messages, and provide general information
- Assist with scheduling and managing the daily calendar/dashboard tasks
- Maintain organized front desk systems, filing, and administrative records
- Respond to client and caregiver inquiries with excellent customer service
- Uphold confidentiality and follow home care policies and procedures
Benefits
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
