Receptionist - OP026

Native American Rehabilitation Assoc. of the NW•Gresham, OR

10d•$21 - $25•Onsite

About The Position

The Outpatient Receptionist provides administrative support to Outpatient Treatment staff with high volume interaction with staff and clients including, greeting, and directing clients, answering phones, word processing and data entry, and other duties as assigned.

Requirements

Either High School Diploma or General Educational Development (GED) certification required
Post high school education includes course work in word processing and one year’s experience in performing the above duties – or – high school graduate or equivalent plus at least two years’ experience in performing the above duties or equivalent experience.
Ability to approach and interact with others in a warm, friendly, and supportive manner, creating a climate of trust, consideration, and mutual respect.
Evidence of ability to develop and maintain productive relationships with internal and external customers to build customer loyalty and business success.
Demonstrated ability to work cooperatively in conjunction with others in the same position.
Experience operating a multi-line phone system.
Ability to type 40 words per minute.
Experience in medical setting with high volume and fast-paced environment.
Knowledge of HIPPA rules and regulations required.
Must pass a pre-employment or for cause drug tests.
Must pass criminal background and DMV checks.

Nice To Haves

Familiarity with Centricity/Athena or similar software helpful.
Experience using Microsoft Excel.
Ability to maintain professional boundaries with clients, the community, and other staff members.
Experience working with Native American/ Alaska Native community is considered a plus.

Responsibilities

Answer multi-line phone system, directs calls, take messages in a courteous and professional manner.
Greet clients and assist them as needed.
Schedule client appointments and maintain schedules and calendars.
Provide general information about NARA programs, as requested.
Perform typing assignments, data entry and general office support as assigned.
Attend meetings as required.
Data entry of client appointments and groups rosters for billing
Sort, screen, and distribute incoming mail and process outgoing mail following postal regulations.
Perform clerical functions incidental to reception activity.
Observation of Urinalysis and ordering labs
Maintains and orders Food and pantry supplies.
Serving food and coffee to clients and community members
Kitchen clean-up and stocking
Coordinate special events: meetings, staff training, graduation, etc.
Back up for prescreening clients for entry into the Outpatient program.
Works collaboratively, and maintains professional boundaries with clients, other NARA staff, team members, and treats everyone with respect and dignity at all times.

Benefits

14 Paid Holidays: New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Battle of Little Big Horn, Independence Day, Labor Day, Native American Day, Indigenous Peoples’ Day, Veterans Day, Thanksgiving, day after Thanksgiving, and December 25th!
Employees working 20 hours, or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire.
Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente
14 Paid Holidays (Listed Above)
13 Paid Days of Sick Time
13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days)
$50,000 Life Insurance & AD&D
Short Term and Long-Term Disability
Flexible Spending Account
Health Spending Account
401(k) with 4% Match
Employee Assistance Program
Inclement Weather Days (Snow Days)
Public Student Loan Forgiveness -NARA NW is a local 501(c)3 nonprofit, FQHC