Receptionist

Serenity Mental Health CentersProvo, UT

About The Position

As a Receptionist, you’ll be the first point of contact for visitors — the person who sets the tone and creates a welcoming atmosphere. This role is perfect for someone with strong customer service skills who enjoys purposeful work. No experience in a specific field? No problem. If you have a background in hospitality, retail, or any fast-paced customer service role, you already have the skills we’re looking for — we’ll teach you everything else.

Requirements

  • A people-first attitude with excellent communication skills
  • Ability to multitask and stay calm under pressure
  • Comfortable using email, calendars, and scheduling systems
  • Willingness to learn new processes and tools
  • 1+ year of customer-facing experience (retail, hospitality, etc.)
  • High School Diploma or GED

Responsibilities

  • Greet every visitor with warmth and professionalism
  • Manage check-ins and check-outs, verify information, and assist with forms
  • Schedule and confirm appointments
  • Maintain a clean, calm, and welcoming front desk area
  • Use digital tools and office systems efficiently
  • Support teammates and adapt to changing needs

Benefits

  • 10 PTO days (15 after year 1) + 10 paid holidays
  • 90% covered health, dental & vision insurance
  • 401k + internal growth opportunities
  • Referral Bonuses - Get rewarded for bringing great people into the team
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