Receptionist

CenterWell • Daytona Beach, FL

37d • Onsite

About The Position

Become a part of our caring community and help us put health first The Receptionist manages front desk operations and provides administrative support within a physician practice or center. You will ensure a welcoming experience for all patients and visitors and supports the medical team with routine administrative tasks under close guidance and established guidelines. You will report to the Center Administrator. Job Responsibilities: Greet patients and visitors in person and by phone Schedule and manage patient appointments, coordinating with medical staff Maintain and update patient records in EMR and CRM systems Process billing, update patient accounts, and collect copayments Answer calls, respond to inquiries, and provide general information Keep the reception area clean, organized, and well-stocked Assist with office tasks such as ordering supplies, managing inventory, and arranging courier services Make decisions within defined parameters for work expectations, quality standards, and timing Use your skills to make an impact

Requirements

• One year or more of healthcare experience, we will also consider Candidates with strong customer service backgrounds (such as retail, hospitality, or call centers).
• Commitment to enhancing patient experience and care
• Strong customer service and phone skills.
• Collaborative and positive team player.
• Efficient multitasking in a fast-paced setting.
• Detail-oriented and highly organized.
• Skilled in Microsoft Office (Word, Excel, Outlook, Access).

Nice To Haves

• 1+ years of experience with value-based care models
• Knowledge of medical terminology
• Experience with EMR systems
• Bilingual in English and Spanish

Responsibilities

• Greet patients and visitors in person and by phone
• Schedule and manage patient appointments, coordinating with medical staff
• Maintain and update patient records in EMR and CRM systems
• Process billing, update patient accounts, and collect copayments
• Answer calls, respond to inquiries, and provide general information
• Keep the reception area clean, organized, and well-stocked
• Assist with office tasks such as ordering supplies, managing inventory, and arranging courier services
• Make decisions within defined parameters for work expectations, quality standards, and timing
• Use your skills to make an impact

Benefits

• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.
• Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.
• Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed